Pricing & Payments
How pricing works for paid and free events, payment processing, and managing your events
Paid Events
When you sell tickets, viewers pay to join your Q&A session. You set the price and earn money from every sale.
Fees
The platform fee is a flat 10% of your ticket price. Buyers also pay a $0.50 service fee on top of your ticket price at checkout. Stripe's payment processing fee (2.9% + $0.30 per transaction) is deducted from your ticket price before payout. You never pay anything upfront.
For example, on a $20 ticket:
| Your ticket price | $20.00 |
| + Service fee (paid by buyer) | +$0.50 |
| Buyer pays | $20.50 |
From your $20 ticket price:
| Platform fee (10%) | -$2.00 |
| Stripe payment processing (2.9% + $0.30) | -$0.88 |
| You keep per ticket | $17.12 |
Use the calculator on the pricing page to estimate your earnings at different price points.
Minimum Ticket Price
The minimum ticket price is $5. This ensures a quality experience for both creators and viewers while covering transaction costs.
Getting Paid
Payouts are processed within 7 days after your session ends. Funds are deposited directly to your connected bank account via Stripe. You'll need to set up a Stripe Connect account from your dashboard before your first paid event.
Accepted Payment Methods
Viewers can pay with any major credit or debit card. All payment processing is handled securely through Stripe. You never see or handle card details.
Replay Access
Paid event ticket holders get extended replay access for up to 30 days after the live session.
Free Events
Free events let your viewers join at no cost to them. You cover the platform cost with a flat monthly subscription. No per-attendee charges, no surprise bills.
Plans
Pick a plan based on how often you run free events and how many people you expect.
| Plan | Price | Events / month | Attendees / event | Replay window |
|---|---|---|---|---|
| Starter | $19 / mo | 2 | 25 | 3 days |
| Workshop | $39 / mo | 4 | 50 | 7 days |
| Studio | $79 / mo | 6 | 100 | 14 days |
All plans include the full Q&A queue, chat moderation, replays, and the mobile app.
Studio also includes simulcast to YouTube, LinkedIn, and more.
Paid ticket events do not count against your monthly free-event limit. They use the per-ticket 10% model described above and don't require a subscription.
Attendee Cap
Each plan has a fixed peak-attendee cap per event (25 / 50 / 100). When you reach the cap, registration and live join close automatically. Need more headroom? Upgrade your plan, or run the same content as a paid ticket event. Paid events use Stripe Connect and aren't capped by your subscription tier.
Monthly Event Limit
Each plan includes a set number of free events per month. Your allotment resets each month. If you hit the limit before the period ends, you can upgrade for the rest of that period or wait until renewal. Scheduling a draft doesn't count. Only events you actually go live with do.
Replay Access
Free event replay windows scale with your plan: 3 days (Starter), 7 days (Workshop), or 14 days (Studio). Paid event ticket holders always get up to 30 days regardless of any subscription.
Changing Plans
Switch tiers anytime from your billing page. Upgrades take effect immediately and prorate against your current period. Downgrades take effect at the next renewal.
Managing Events
Changing Pricing Between Events
Each event can have its own pricing model. Run a free event to grow your audience, then monetize with paid tickets for premium content, or vice versa. You choose the model when creating each event.
Cancellations and Refunds
You can cancel scheduled events anytime before going live. For paid events, all ticket holders are automatically refunded in full. Note that Stripe's payment processing fees are non-refundable, so these costs will be deducted from your account.
Supported Countries
Viewers
Viewers can watch from anywhere in the world. Free events are open to anyone. Paid events require a valid credit or debit card accepted by Stripe.
Creators
Hosting as a creator is available in 46+ countries where Stripe Connect is supported, including North America, most of Europe, and parts of Asia-Pacific including Australia, New Zealand, Japan, Singapore, and Hong Kong. For the full list, see Stripe's supported countries.
If your country isn't listed, let us know. We're actively working on expanding to more countries.